Account recovery
Reset access, re-open the correct sign-in method, or confirm whether your email is verified.
How can we help?
Use this page when you need a clear answer about your account, profile, uploads, saved roles, or applications.
Topics
Start with the area you need.
Safety Center
Review blocked-account support, suspicious activity steps, and how InTurn protects role-based access.
Profile & CV
Fix profile setup, photo uploads, CV links, portfolio links, and public profile details.
Applications
Understand status changes, saved roles, application progress, and organization updates.
Frequently asked questions
Common answers, without the noise.
Why is my profile not saving?
Most save issues come from missing internet access, App Check debug access not being registered, or Firestore rules not being deployed yet.
Can I skip parts of profile setup?
Yes. You can finish the minimum profile setup first, then come back later for CV, portfolio, and deeper profile details.
Why am I seeing fewer roles than expected?
Only published internships appear in the student-facing product. Draft or archived roles stay inside the admin workspace.
Can I search by bank or company name?
Yes. Company discovery now keeps the search field focused while you type, so you can search multiple letters without the UI throwing you out.
Account
Where to manage the important things.
Contact
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